Starting A Business
Volume VI
When Should You Go Into Business?
We now know who and why one should leave the relative comfort of being an Employee, and venture into the scary world of Entrepreneurship. We also know what we need and with whom we should go into Business. We know what is the best size to start with, depending on the nature of the business. Another important question is when. If you've recognized yourself in the details of the portrait that are starting to appear within the lines of the Volumes I through V of this Blog Segment, then you know that part of the answer to that question is, when you have reached the ceiling of your professional progression. When working for someone else offers you no upside any longer. If you've reached that impasse, you know that if you wish to keep going up and forward is to go into business on your own. You also know that you have the skills, focus, vision and overall knowledge required to do so. However you still do not know when. Today, tomorrow, next season, next year? Is it a question of timing? If yes, timing with what? So you see, "when" is a complicated question to ask oneself and a complicated question requires a simple answer and that in itself demands deep thought and long consideration. You need to have your capital ready and available. You must know with whom you are going to partner if necessary. You have already identified who is going to work with you, for how much and when they will be available. You have already selected all the equipment you require and know where to find it and when it can be obtained (delivery lead time). You have a clear idea of what materials you need, in what quantity and delivery frequency. You have located the premises where you need to be established, evaluated your logistics requirement and already have planned either the purchase of the transportation equipment or have an estimate and draft contract from a logistics and transport company to respond to your needs. You know what product or service you are going to provide and most importantly you know to whom you should sell. so, if you know all of this, how do you know when to start? It should be easy to now, right? As soon as possible is what comes to mind, but it doesn't really answer the question. When is as soon as possible? What is possible and what is not? The earlier you are completely ready the earlier you may start. So let's see if we can determine when that could be.
Your Capital:
Unless you have the entire sum you will need to sustain your enterprise for the first year, already deposited in a bank account somewhere, you will need to know, how much your funding partners or financial lenders can make available to you, when and under what conditions. You need to know that, so you can plan your launch and immediate development. Most Angel investors and Financial Institutions will not give you a lump sum for you to "blow" it all in a few days of euphoric spending fever. Most likely, you would have included a funding schedule in your Business Plan, detailing chronologically the various phases of your development stage and the funding requirement for each of theses phases. It provides flexibility to both you and your funding associates, which allows for corrective maneuvering in your business navigation as you move along the path of early growth. Some phases may require less or more funding depending on how the market reacts to your input in it (as a consumer for your supplier and as a provider for your customers). Always keep in mind that the Market is a fluid mass of data, ever changing, always variable, influenced by uncounted factors and is thus very very difficult to predict with detail and precision, besides a general direction of a trend, but always surprising at the local level. So stay observant, alert and prepared. That is the definition of flexibility in business. Plan for a specific course of action, but ensure that you have Plan B, C, D...all the way to Z and back. Always be ready to scratch your plans and move in a different direction at full speed without blinking. This applies to all points in business, not just your finances and capital needs. You may have a certain amount of capital you are counting on, and suddenly be faced with a sudden loss of that capital, for whatever reason (bankruptcy of the bank in which funds are deposited, dramatic loss of the value of your securities portfolio if that's where you had your funds invested, inability to sell an asset at the opportune time, because market may have turned against you [i.e: Real Estate Asset]..etc). So ensure that you have the capital needed, have it available to you in quantity and in time as per your projections.
Your Partners:
If you have gone through all the phases described in the first 5 volumes of this series, then you have already determined whether or not you will need financial and equity partners. In the event you do need partners, you've chosen them carefully, you've selected them not only for their funding abilities, but also for their knowledge and skills, as well as for their contacts in the Industry in which you wish to evolve. If at all possible, those contacts should be on the Supply side as well as on the distribution side. If you're going to take someone's money to put into your adventure, it behooves both of you to take advantage of every asset you both have. This will further increase the chances of success of your company for both of your interests. Equity partners who do not bring in funding, are partners because they, along with you, bring to the table, exceptional know-how, skills thus will occupy an intrinsically valuable position within your organization. Just like your funding partners and your lending institutions would require of you, your equity partners must have "skin in the game" at least as much as you do proportionally to their equity share. Their efforts will be compensated proportionally to their share of equity when all goes well, then they should share in the losses in the same proportion, should the affairs take a negative turn. This will keep them motivated and give them the proper incentive to strive for the success of the enterprise as much as you would. A boat goes faster and smoother if everyone on board, rows in the same direction towards the same goal. On the other hand, your funding partners, even if they are "Silent" partners who do not directly participate in the day to day activity of the company, are not exempt to put in their best efforts. Most likely, those are wealthy individuals. Nobody stays wealthy out of sheer dumb luck. These partners, have a plethora of contacts both in your market as potential customers and among potential suppliers, or service providers. They may have contacts with authorities which is always advantageous to have to speed up administrative processes of permits, licensing... etc. They may have contacts among with the local, regional or even national press, which is always advantageous for Public Relations and Communication purposes. Everyone must pitch in and have its interest directly tied to the success of the Company.
Your Staff, suppliers, providers:
As a start up, you must start with only the absolute essential, the skeleton crew. This is important for many reasons. Theoretical knowledge is good but its value is compounded with actual practical experience. Each of the Staff members, including you and your partners, may have skills, knowledge and even experience in each of your allocated tasks individually, but most likely this is the first time all of you will work together. There is always a required time of adjustment for any team. Everyone must learn to work with the new unfamiliar tools, equipment, unfamiliar surroundings and unfamiliar procedures. Therefore, it is important that everyone is on the "same page". Before the company is launched, you must already have your staff selected. Everyone must be ready to step forward when the time comes. You can not start your business with half of your necessary staff missing because of remaining prior obligations. It is better to postpone the opening of your business until you are sure that everyone needed will be on board and ready for duty, fully committed. The same goes for your suppliers of goods and materials. You must iron out the details of quantities and delivery time, prior to opening your business officially. Most of the time, financial arrangements must me made prior to that date to ensure all is ready in a timely manner. Deposits may have to be made in advance, as well as licensing, permits and whatever required authorizations are issues that may have to be resolved prior to the actual start of business, that includes, registering of corporation, retaining professional services such as legal counsel and accounting services depending on the nature of your business. You Enterprise may or may not produce income from the very first second it is officially open for business, but it will start costing you from right then and every second of every day thereafter. That is the one constant that is constant to all businesses no matter what sector of industry, market it caters to or country in which it is established. So be sure everyone is ready exactly when you need each and everyone of them, whether they are your staff, your materials or goods suppliers or professional or other service providers. Business is a never ending war for survival, make sure your army is ready for battle from the very first skirmish.
Your Equipment:
Your Capital:
Unless you have the entire sum you will need to sustain your enterprise for the first year, already deposited in a bank account somewhere, you will need to know, how much your funding partners or financial lenders can make available to you, when and under what conditions. You need to know that, so you can plan your launch and immediate development. Most Angel investors and Financial Institutions will not give you a lump sum for you to "blow" it all in a few days of euphoric spending fever. Most likely, you would have included a funding schedule in your Business Plan, detailing chronologically the various phases of your development stage and the funding requirement for each of theses phases. It provides flexibility to both you and your funding associates, which allows for corrective maneuvering in your business navigation as you move along the path of early growth. Some phases may require less or more funding depending on how the market reacts to your input in it (as a consumer for your supplier and as a provider for your customers). Always keep in mind that the Market is a fluid mass of data, ever changing, always variable, influenced by uncounted factors and is thus very very difficult to predict with detail and precision, besides a general direction of a trend, but always surprising at the local level. So stay observant, alert and prepared. That is the definition of flexibility in business. Plan for a specific course of action, but ensure that you have Plan B, C, D...all the way to Z and back. Always be ready to scratch your plans and move in a different direction at full speed without blinking. This applies to all points in business, not just your finances and capital needs. You may have a certain amount of capital you are counting on, and suddenly be faced with a sudden loss of that capital, for whatever reason (bankruptcy of the bank in which funds are deposited, dramatic loss of the value of your securities portfolio if that's where you had your funds invested, inability to sell an asset at the opportune time, because market may have turned against you [i.e: Real Estate Asset]..etc). So ensure that you have the capital needed, have it available to you in quantity and in time as per your projections.
Your Partners:
If you have gone through all the phases described in the first 5 volumes of this series, then you have already determined whether or not you will need financial and equity partners. In the event you do need partners, you've chosen them carefully, you've selected them not only for their funding abilities, but also for their knowledge and skills, as well as for their contacts in the Industry in which you wish to evolve. If at all possible, those contacts should be on the Supply side as well as on the distribution side. If you're going to take someone's money to put into your adventure, it behooves both of you to take advantage of every asset you both have. This will further increase the chances of success of your company for both of your interests. Equity partners who do not bring in funding, are partners because they, along with you, bring to the table, exceptional know-how, skills thus will occupy an intrinsically valuable position within your organization. Just like your funding partners and your lending institutions would require of you, your equity partners must have "skin in the game" at least as much as you do proportionally to their equity share. Their efforts will be compensated proportionally to their share of equity when all goes well, then they should share in the losses in the same proportion, should the affairs take a negative turn. This will keep them motivated and give them the proper incentive to strive for the success of the enterprise as much as you would. A boat goes faster and smoother if everyone on board, rows in the same direction towards the same goal. On the other hand, your funding partners, even if they are "Silent" partners who do not directly participate in the day to day activity of the company, are not exempt to put in their best efforts. Most likely, those are wealthy individuals. Nobody stays wealthy out of sheer dumb luck. These partners, have a plethora of contacts both in your market as potential customers and among potential suppliers, or service providers. They may have contacts with authorities which is always advantageous to have to speed up administrative processes of permits, licensing... etc. They may have contacts among with the local, regional or even national press, which is always advantageous for Public Relations and Communication purposes. Everyone must pitch in and have its interest directly tied to the success of the Company.
Your Staff, suppliers, providers:
As a start up, you must start with only the absolute essential, the skeleton crew. This is important for many reasons. Theoretical knowledge is good but its value is compounded with actual practical experience. Each of the Staff members, including you and your partners, may have skills, knowledge and even experience in each of your allocated tasks individually, but most likely this is the first time all of you will work together. There is always a required time of adjustment for any team. Everyone must learn to work with the new unfamiliar tools, equipment, unfamiliar surroundings and unfamiliar procedures. Therefore, it is important that everyone is on the "same page". Before the company is launched, you must already have your staff selected. Everyone must be ready to step forward when the time comes. You can not start your business with half of your necessary staff missing because of remaining prior obligations. It is better to postpone the opening of your business until you are sure that everyone needed will be on board and ready for duty, fully committed. The same goes for your suppliers of goods and materials. You must iron out the details of quantities and delivery time, prior to opening your business officially. Most of the time, financial arrangements must me made prior to that date to ensure all is ready in a timely manner. Deposits may have to be made in advance, as well as licensing, permits and whatever required authorizations are issues that may have to be resolved prior to the actual start of business, that includes, registering of corporation, retaining professional services such as legal counsel and accounting services depending on the nature of your business. You Enterprise may or may not produce income from the very first second it is officially open for business, but it will start costing you from right then and every second of every day thereafter. That is the one constant that is constant to all businesses no matter what sector of industry, market it caters to or country in which it is established. So be sure everyone is ready exactly when you need each and everyone of them, whether they are your staff, your materials or goods suppliers or professional or other service providers. Business is a never ending war for survival, make sure your army is ready for battle from the very first skirmish.
Your Equipment:
Some Businesses do not require any equipment, other than what is now, common to everyone, meaning communication equipment such as Personal Computer, cell phone and very little beyond that. Most consulting businesses fall in that category. Until you have developed it to a scale where you need to hire full time staff, your equipment may be limited to what you already have and use in your private life. Most companies, however require a minimum of equipment. Retail stores, need at least, cash registers, appropriate software, a location opened to the public with sufficient space to display the goods for sale and store the reserve inventory. Make sure you have the proper equipment that will allow you to do your daily tasks with the least amount of effort, time, and cost for the most amount of revenue. Verify that it is the right equipment for what you require and that it is in proper working order.This defines your business' efficiency. You must also ensure that you and everyone of your staff know how to properly operate all of the equipment or at least the one each staff member is assigned to. The training of your staff on that regard comes before you open for business, before the first customer walks in, if you are in commerce or before your very first order comes in, if you are in the manufacturing sector. This goes back to the same mantra of being as prepared as you can be before the task is undertaken. There is always a certain amount of "on the job" training, but you must minimize it as much as possible by getting your crew all the prior training you can. Errors cost more than time, they may cost an order, or worse a customer. Although you can never eliminate the possibility of human error, you must reduce the eventuality to the minimum chances of occurrence.
Your Location:
There are several reasons why, where you business is located matters. The 2 most common reason is for logistics on one hand and proximity to your market on the other. If your business caters to the public directly such as a Retail Store, then you must establish yourself where most of your customers will find you easily. The easiest place to pick is either close to where your customer base lives, or where it works. This nuance is determine by the nature of what you are offering. A baker will better serve his customers if his store is close to where they take most of their meals, which would be home. A Breakfast-Lunch Restaurant, however will be better located where his customers are at the time they need his fare, meaning during their work day, so close to business and other places of work. Nevertheless, some restaurant who only open for dinner, depending on the standard of cuisine it serves may find that close to nightly entertainment centers or high end neighborhoods with mixed activities, (both residential and commercial) may be where they will see most of their customers. If you market your good and services to a broader geographical area than just the local one. If you are a national distributor or an exporter [or both], then proximity to your client base will become irrelevant. In this case, proximity to a logistic center, such as an Airport, a Train Station or Highway may be more important for logistical reasons. Access to qualified and skilled labor pool may be the determining factor for choosing your location if you are in the manufacturing sector, particularly if your product fabrication is labor intensive. Finally, fiscal incentives may not be a factor all by itself, but certainly a contributing factor in electing your business location. Given equal advantages between two locations, you may chose the municipality, state or even country that will be the most advantageous in terms of regulations, taxes, government attitude toward businesses. So you must have considered your business location very carefully before you decide to open your business. Your hometown may not always be the most suitable. Give it some serious thought before you open. The cost of moving your business is always much more than estimated.
Your Product/Service:
Your Location:
There are several reasons why, where you business is located matters. The 2 most common reason is for logistics on one hand and proximity to your market on the other. If your business caters to the public directly such as a Retail Store, then you must establish yourself where most of your customers will find you easily. The easiest place to pick is either close to where your customer base lives, or where it works. This nuance is determine by the nature of what you are offering. A baker will better serve his customers if his store is close to where they take most of their meals, which would be home. A Breakfast-Lunch Restaurant, however will be better located where his customers are at the time they need his fare, meaning during their work day, so close to business and other places of work. Nevertheless, some restaurant who only open for dinner, depending on the standard of cuisine it serves may find that close to nightly entertainment centers or high end neighborhoods with mixed activities, (both residential and commercial) may be where they will see most of their customers. If you market your good and services to a broader geographical area than just the local one. If you are a national distributor or an exporter [or both], then proximity to your client base will become irrelevant. In this case, proximity to a logistic center, such as an Airport, a Train Station or Highway may be more important for logistical reasons. Access to qualified and skilled labor pool may be the determining factor for choosing your location if you are in the manufacturing sector, particularly if your product fabrication is labor intensive. Finally, fiscal incentives may not be a factor all by itself, but certainly a contributing factor in electing your business location. Given equal advantages between two locations, you may chose the municipality, state or even country that will be the most advantageous in terms of regulations, taxes, government attitude toward businesses. So you must have considered your business location very carefully before you decide to open your business. Your hometown may not always be the most suitable. Give it some serious thought before you open. The cost of moving your business is always much more than estimated.
Your Product/Service:
Whether you manufacture a product or are reselling it. Whether you simply provide a service, you must have tested it before you launch the business officially. As you know, nothing is ever exactly as planned. Test your skills, the materials, the tools, the finished product or the way your service is provided in a controlled environment before you do it for a "Live" costumer. Make sure that what you are providing is exactly to your satisfaction and, most importantly to the satisfaction of your eventual customer. Use a sample of population that approximates as much as possible your customer base. Do so using your family and trusted friends, if you cannot afford a professional testing program. A home made test is better than no test at all. Everything is better on paper or in your own head than in the real world. So ensure that your vision of what you are providing is in tune with the "Real World" by testing your product and service.
Your Client/Customer:
Your Client/Customer:
Prior to the official opening, or launching or your business. Before you start incurring all the daily expenses of the day to day operating a full blown business, study your client/customer base. Survey it directly. Visit it, communicate with it directly. Make sure you know exactly what they would expect from your product or service. What would satisfy them to such a point that they will repeat their business with you and become loyal. Knowing your market base is important, almost as important as your customer base knowing you before you open. You may be the best manufacturer/supplier of the best product/service in the entire Universe, if no one knows you and your product exist, it is all for naught. Opening your business without communicating your existence and that of your product/service and its future availability to your customers may be one of the costliest exercise in the life of your business and may even ensure that its life is so shorten that it may never take off beyond the first installment of monthly bills. Tell your customers, who you are, what your product is, how much it is compare to your competitors and most importantly, tell them why they should buy that product and why from you and not anybody else. Do it and do it before you are officially open, you can not afford to wait for the sales to come on their own, you must sale as much in advance as it is reasonable to do without harming your reputation by overselling sooner than you can deliver the orders.
So you see now, that choosing when to open your business is almost as important as deciding what type of business to open. Misjudging when can be so costly that your business may fail before it has a chance to live to take its first breath, being essentially aborted right when it is ready to step into its intended market. You must open your Business, whichever type of business it is, exactly when... ALL YOUR DUCKS ARE IN A ROW. Exactly when you have made sure that you and everyone and everything around you and your business is ready. Not a second before. Success in business is difficult enough as it is. You do not want to open timidly, blindly, unprepared, unassisted, and empty handed. Make sure that you hold as many cards as you can possibly hold before you enter the game and be ever alert. Business is war and war kills. Your goal is to be as agile, strong and alert as you can so you can survive the journey until you exit according to your strategy.